Privacy Notice
Technical Electrical Services Ltd (TES) respects your privacy. This notice explains what personal information we collect through this website and our enquiries, why we use it, the legal bases we rely on, who we may share it with, how long we keep it and the rights available to you.
Last reviewed: 7 October 2026
1. Who we are
Technical Electrical Services Ltd (“TES”, “we”, “us” or “our”) is the controller of personal information processed through this website, except where a third party is independently responsible for its own processing.
Technical Electrical Services Ltd
Telephone: 01442 890 989
Email: info@technicalelectricalservices.co.uk
Company number: 3093925
VAT number: 674 4185 15
2. What information we collect
Depending on how you use the site, we may collect:
- name, job title and company;
- email address and telephone number;
- site, project or correspondence address;
- details of the electrical, testing, solar, security, lighting, maintenance or other service you are enquiring about;
- information contained in messages, drawings, photographs, specifications, quotations or documents you voluntarily send to us;
- information needed to arrange surveys, quotations, site visits, installations and project communications;
- technical information such as IP address, browser/device information and website usage information where cookies or similar technologies lawfully collect it.
3. How we collect it
We may collect information when you complete a website form, email or telephone us, request a quotation or solar survey, communicate about a project, submit supporting information, or otherwise provide information to us. We may also receive business contact information from a contractor, facilities-management partner or other organisation where this is lawful and appropriate.
4. Why we use personal information
- to respond to enquiries and quotation requests;
- to arrange surveys, site visits and project discussions;
- to prepare and administer quotations and contracts;
- to deliver, test, certify and maintain electrical and associated services;
- to communicate with clients, contractors, suppliers and facilities-management partners;
- to maintain business, accounting, insurance, tax and project records;
- to protect our website, systems, people and business;
- to improve our website and services;
- to comply with legal, regulatory or professional obligations;
- where applicable, to send business or service marketing in accordance with data-protection and electronic-marketing rules.
5. Lawful bases
Depending on the circumstances, TES may rely on:
| Purpose | Typical lawful basis |
|---|---|
| Responding to an enquiry or preparing a quotation at your request | Taking steps at your request before entering a contract |
| Providing contracted services and managing projects | Contract |
| Tax, accounting, insurance and statutory records | Legal obligation and/or legitimate interests |
| Website security, business administration and service improvement | Legitimate interests |
| Optional cookies/analytics where required | Consent |
| Direct electronic marketing where consent is required | Consent; otherwise another lawful basis only where legally permitted |
6. Legitimate interests
Where we rely on legitimate interests, these may include operating and improving TES, responding efficiently to enquiries, maintaining commercial relationships, protecting systems, preventing fraud or misuse, keeping appropriate records and managing business risk. We consider the effect on individuals and will not use legitimate interests where your rights override our interests.
7. Who we may share information with
We do not sell personal information. Where necessary, information may be shared with website/IT providers, email and hosting providers, professional advisers, insurers, accountants, payment or business-service providers, subcontractors, facilities-management partners, main contractors, manufacturers or suppliers involved in a project, and public authorities where legally required. We only share information that is reasonably necessary for the relevant purpose.
8. International transfers
Some technology providers may process information outside the UK. Where applicable, TES will use the safeguards required by UK data-protection law, such as an adequacy decision or appropriate contractual safeguards.
9. How long we keep information
We keep information only for as long as reasonably necessary for the purpose collected and for applicable legal, tax, accounting, insurance, contractual or dispute-resolution requirements. Indicative periods may include:
- general enquiries: normally up to 24 months after the last meaningful contact where no project follows;
- quotation/project records: for the period needed to administer the relationship and applicable contractual, accounting, tax and insurance requirements;
- accounting and tax records: for the periods required by applicable law;
- consent/preferences records: for as long as needed to demonstrate and manage the relevant choice.
Actual retention may vary where a longer period is reasonably necessary to establish, exercise or defend legal claims or meet a legal obligation.
10. Security
We use reasonable technical and organisational measures appropriate to the information we hold. However, no website, email service or internet transmission can be guaranteed completely secure. Please do not send unnecessary sensitive information through a website form.
11. Your data-protection rights
Subject to legal conditions and exemptions, you may have the right to access your personal data, correct inaccurate data, request erasure, request restriction, object to processing, request portability where applicable, and withdraw consent where processing relies on consent. You have an absolute right to object to direct marketing.
To exercise a right, contact info@technicalelectricalservices.co.uk. We may need to verify your identity before responding. We normally respond without undue delay and, in applicable cases, within one month.
12. Direct marketing
If TES uses personal information for direct marketing, we will comply with applicable UK data-protection and electronic-marketing rules. We will identify ourselves, provide an appropriate way to opt out and respect objections. Business-to-business marketing is not automatically exempt from data-protection requirements.
13. Cookies and similar technologies
Our Cookie Notice explains the categories of cookies and similar technologies used or capable of being used on the website and how to manage optional choices. Non-essential technologies requiring consent should not be activated before that consent is obtained.
14. Third-party websites
This website may contain links or embedded content from third parties. Their privacy practices are outside TES's control and you should review their own notices before providing information to them.
15. Children
This is a business website and is not directed at children. We do not knowingly seek to collect children's personal information through the website.
16. Automated decision-making
TES does not use this website to make solely automated decisions producing legal or similarly significant effects on individuals.
17. Complaints
Please contact TES first so we can investigate your concern. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data-protection regulator.
18. Changes to this notice
We may update this notice when our services, website, suppliers or legal requirements change. The latest version will be published on this page with its review date.
19. Contact
For privacy questions or data-protection requests, contact info@technicalelectricalservices.co.uk or 01442 890 989.